Frequently asked questions

RESET is coaching, not therapy. It focuses on helping you understand what is happening right now, identify what is within your control, and build the capacity to make different choices going forward. RESET does not diagnose or treat mental health conditions or provide clinical treatment for trauma. If you need clinical mental health support, RESET is not a substitute for care from a licensed mental health professional. It may be used alongside therapy when appropriate.

Most coaching programs begin with a goal: the promotion, the plan, the next level. RESET begins with a different question: Is the way you are living and working still working for you? Before asking you to do more, RESET helps you understand what has been draining you, where you have been carrying too much, and what small shifts can help you reclaim your time, energy, and sense of self.

A course gives you information. RESET gives you implementation, support, structure, and practice. Most people do not struggle because they do not know enough. They struggle because they are trying to change deeply ingrained patterns while exhausted. RESET helps you practice change with support, not just understand it in theory.

That feeling is exactly why this program exists. RESET is not designed to add to your load. It is designed to help you look honestly at what is already there and start making different choices about it. The sessions are biweekly, intentionally. The pace gives you time to try things in real life between calls.

Then you are in the right place. RESET is not going to tell you to just set limits or take a vacation. It is going to help you understand why those things have not worked, and practice something different. The problem is usually not effort or willpower. It is that you are trying to make changes on top of patterns that have not shifted yet. That is what RESET addresses.

You do not have to be at rock bottom to be a part of a RESET cohort. RESET serves leaders who are exhausted and still functioning, which is actually the harder place to be, because everything looks fine from the outside. If you are regularly running on empty and wondering how long you can keep this up, that is enough. You do not have to wait until something breaks to join.

RESET is designed for high-achieving, mission-driven professionals and leaders who are exhausted, overextended, and stuck in a cycle of waiting for things to settle down. You are good at your work. A lot of people rely on you. And somewhere along the way, the finish line stopped being something you could actually reach. If that sounds familiar, RESET was built for you.

Yes. Individual coaching with Carolon is only available to leaders who have completed the RESET program. This is intentional. RESET builds the foundation, language, self-awareness, and tools that make one-on-one coaching most effective. If you are interested in individual coaching, RESET is the place to begin. It may be the right first step for you.

RESET is a four-month, cohort-based group coaching program. It includes eight biweekly 90-minute Zoom sessions, a two-hour closing celebration session, a community chat channel, weekly encouragement between sessions, a physical regulation kit mailed to you at the start of the program, and a follow-up reunion after the program ends.  The work is grounded in the RESET Protocol, a five-step framework that helps you reflect and regulate, examine your patterns using the BARK diagnostic, select one area of focus, experiment with small real-life changes, and adjust based on what you learn.